Wisdom Vyper is an autonomous, multimodal IT, Broadband and Mobile diagnostics workbench that revolutionizes technical support. By utilizing low-latency WebRTC streams, it allows a user to simply speak naturally with an AI diagnostic engineer while securely sharing their desktop screen or mobile camera feed. The AI autonomously looks at error screens, terminal outputs, or physical hardware faults, troubleshooting and guiding the user to a resolution in real-time through voice conversation, eliminating waiting times and slashing corporate IT overhead.